Shipping Policy

Order Processing

At Dermvitas, we aim to process and ship your orders as quickly as possible. Orders are typically processed within 1-2 business days (Monday – Friday, 9:00 AM – 5:00 PM IST) after payment confirmation.

Shipping Methods & Delivery Time

We ship across India using trusted courier partners. Delivery times may vary depending on your location:

Within major cities: 3-5 business days
Outside major cities: 5-7 business days

Delivery timelines are estimates and may be affected by factors beyond our control, such as courier delays or public holidays.

Shipping Charges

Shipping charges, if applicable, will be calculated at checkout based on your delivery location and order weight. Occasionally, we may offer free shipping promotions.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor the delivery status of your package.

Damaged or Lost Shipments

If your order is lost or arrives damaged, please contact us immediately with your order number and photos (if damaged) so that we can resolve the issue:

Email: info@dermvitas.com
Phone: +91-9517900179

Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (IST)

Response Time: We strive to respond to all inquiries within 24 business hours.