Billing Term and Conditions
Billing Terms & Conditions
At Dermvitas, we are committed to ensuring a smooth and transparent billing process for all orders placed through our website.
Payment Methods
We accept the following payment methods:
- Credit/Debit Cards
- UPI Payments
- Net Banking
- Other secure payment gateways available at checkout
Payment Security
All payments are processed through secure and trusted payment gateways. Dermvitas does not store sensitive payment information such as full credit card numbers on our servers.
Invoice & Billing Details
Invoices are generated automatically for each order and will be sent to the email address provided during checkout. Please ensure that your billing information is accurate and complete to avoid delays in processing your order.
Order Confirmation
Once payment is successfully processed, you will receive an order confirmation email. This email serves as your official record of purchase.
Refunds & Billing Discrepancies
For any billing errors, duplicate charges, or refund requests, please contact us immediately with your order number and details of the issue. Refunds, if applicable, will be processed to the original payment method and may take up to 7 business days to reflect depending on your bank or payment provider.
Contact Us
If you have any questions regarding billing, invoices, or payment issues, please contact us:
Email: info@dermvitas.com
Phone: +91-9517900179
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (IST)
Response Time: We strive to respond to all inquiries within 24 business hours.
