Warranty Policy

At Dermvitas, we are committed to ensuring the quality of the products we offer. While our products are carefully selected and tested for quality, we understand that occasionally issues may arise.

Coverage

This warranty applies to products that are received in a defective or damaged condition. It does not cover normal wear, misuse, or damage caused by improper handling after delivery.

How to Claim

If you receive a defective or damaged product, please contact us within 7 days of delivery. To make a warranty claim, provide:

• Your order number
• A description of the issue
• Photos of the defective or damaged product

Resolution

Once your claim is reviewed and approved, we will either:

• Send a replacement product at no additional cost, or
• Provide a full refund for the affected item

Contact Information

To submit a warranty claim, please reach out to us:

Email: info@dermvitas.com
Phone: +91-9517900179

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (IST)

Response Time: We strive to respond to all inquiries within 24 business hours.